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Navigating busy days at the car wash!

March 15, 2019 Tommy's Express TommyClub

line of cars outside a tommy's express car wash

For much of the country, the wonderful weather of spring that melts away the snow brings long lines and heavy traffic around your local Tommy’s Express Car Wash. 

Fortunately, we’re ready! We can load up to three cars a minute at full capacity and fast conveyor speeds, so long lines move forward fast, without sacrificing our world-class wash quality. 

But there are a few things that you, our faithful guests, can do to make your wash quicker and easier on these extra-busy days.

Plan for off-hours

If you can, visit the wash during less busy hours to take advantage of short lines. Early morning or the evening before we close are some of the best opportunities. 

Don’t worry if you want to vacuum out your car while you’re here—longer daylight hours and our vacuum bay lights should give you plenty of visibility.

Consider the app lane

Everyone can use the cashier lane to go through the wash, including TommyClub® members. However, only TommyClub members can use the app lane and skip the long lines. Plus, because the app lane is contactless, there is less waiting, and cars are admitted much more quickly. 

If you want unlimited (and faster) visits for one monthly rate, consider joining the club by downloading the Tommy’s Express App and signing up for a membership. 

With changing weather and nature waking up, you’re bound to need car washes more frequently during the spring. It’s a perfect time to have an Unlimited or PayPerWash membership.

Never block traffic

When lines are longest, they may reach all the way from the gates to the main road. It’s important that drivers never line up on the road outside the property or block traffic while waiting for the car wash. If there is another entrance, go around and try to join the line there, or take a lap and turn in when there is space.

Pay attention to all attendants

These record-breaking days mean our wash sites have all hands on deck, but we still need your help and cooperation. 

Always be careful when leaving the wash and turning into normal traffic. Please pay close attention to all attendants managing traffic flow, processing payments, or loading vehicles safely onto the conveyor belt. 

Have your payment methods ready before you get to the window and be courteous to others waiting to use the vacuum stations. 

Remember, everyone here at Tommy’s Express is doing our very best to help you get through the wash and back on with your day as fast and safely as possible. Thank you! 

Busy Car Wash

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